City of Edmonton council hides behind technology

I just tried to fill out the Message to City Council (City of Edmonton) form at
http://www.edmonton.ca/portal/server.pt/gateway/PTARGS_0_2_360_251_0_43/http%3B/CMSServer/COEWeb/mayor+and+city+council/message+to+city+council.htm
and when I finished I got an Error 404 page at
http://www.edmonton.ca/portal/server.pt/gateway/PTARGS_0_2_360_251_0_43/http%3B/CMSServer/COEWeb/mayor%2520and%2520city%2520council/InteractiveForm_ContactCouncil.aspx?NRMODE=Published&NRNODEGUID=%7b72509C32-CEC6-469D-A9A8-B856A6BBEC9C%7d&NRORIGINALURL=%2fCOEWeb%2fmayor%2520and%2520city%2520council%2fmessage%2520to%2520city%2520council%2ehtm&NRCACHEHINT=NoModifyGuest
Did my message get to City Council or is this just a layer of protection for the councillors so they are not bothered by the public?